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Privacy Policy

STORE/PRIVACY POLICY

What’s important to you is important to us. As the largest Janome brick and mortar retail store in the United States, we have a reputation to uphold. We recognize that you care about how your information is used and shared. We respect your privacy and in doing so, we will not sell, rent or trade any information that is collected about our customers.

SECURITY POLICY

In order to better protect your purchase we require all online purchases billing and shipping information to match. Our security system, Authorize.Net, has a complex infrastructure and high level of security making online commerce transactions faster, more reliable, and more secure. One less worry making your online shopping easier and more enjoyable.

ONLINE PURCHASE VERIFICATION

To better help prevent against fraudulent transactions Sewing & Vacuum Warehouse requires that all online purchases be verified. To verify a purchase, we will require you to send a picture of the front of your driver’s license, as well as a picture of the last four digits of your credit card that you used when placing your order. This process is the same as in-store when using a credit card and we ask you to check your driver’s license. When placing your order online you are agreeing to providing us with this information. Any orders placed online that do not provide the required documentation will not be shipped and will be cancelled.

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