Privacy Policy

Store/Privacy Policy

What’s important to you is important to us. As the largest Janome brick and mortar retail store in the United States, we have a reputation to uphold. We recognize that you care about how your information is used and shared. We respect your privacy and in doing so, we will not sell, rent or trade any information that is collected about our customers.

30-Day Money Back Guarantee

Sewing & Vacuum Warehouse does not accept returns on opened merchandise. If your purchase remains unopened within 30 days from your receipt, we will gladly accept the return. Shipping is non-refundable and customers are liable for shipping fees on any returns.

Security Policy

In order to better protect your purchase we require all online purchases billing and shipping information to match. Our security system, Authorize.Net, has a complex infrastructure and high level of security making online commerce transactions faster, more reliable, and more secure. One less worry making your online shopping easier and more enjoyable.